need ebay help

jdm921 · Post by **jdm921** » Thu Jul 10, 2014 6:23 pm

Long story short I ordered merchandise on march 25th. Eta was April 2. Waited a week and a half to message for info. When I got info it was " ill check with post office etc." Basically filed a claim with ebay past the 30 money back and just got more po bs. Now I'm out $30 and he won't message back. Any help would be appreciated.

pretre · Post by **pretre** » Thu Jul 10, 2014 6:29 pm

Did ebay get back to you on the claim? What's the status of that? When did you file it?

jdm921 · Post by **jdm921** » Thu Jul 10, 2014 7:15 pm

Mid may and was stopped June 11th. Said they couldn't refund but alerted seller and stopped due to time period given

( 78 ) · Post by **3eland** » Thu Jul 10, 2014 7:38 pm

I'm having a hard time understanding everything with the lack of detail of the situation. However, from what it seems, eBay closed your claim? If so, your out of luck, there is nothing you can do from that point on.

( 312 ) · Post by **s_o_r_r_o_w** » Thu Jul 10, 2014 7:45 pm

Except possibly a credit card chargeback. CC companies don't love them--but sometimes it's your only option.

dbqeldar · Post by **dbqeldar** » Thu Jul 10, 2014 8:09 pm

You paid by credit card or by PayPal?

jdm921 · Post by **jdm921** » Thu Jul 10, 2014 9:28 pm

Paypal

dbqeldar · Post by **dbqeldar** » Thu Jul 10, 2014 9:30 pm

Did you contest it through PayPal or just through ebay?

jdm921 · Post by **jdm921** » Thu Jul 10, 2014 9:55 pm

Not within the 45 days

pretre · Post by **pretre** » Thu Jul 10, 2014 10:03 pm

Yeah, with Paypal window out and eBay claim closed, you're pretty boned. The only hope is the one S listed above, which is if you used your Credit Card to fill your paypal you can do a chargeback. That might lose you access to your Paypal though.

Was it an eBay 'store' or just some guy on eBay? Might be able to track him down outside of eBay and apply pressure.

jdm921 · Post by **jdm921** » Thu Jul 10, 2014 10:34 pm

I got his name and hometown. Just don't Wanna cross the line from applying pressure to harassment lol

( 78 ) · Post by **3eland** » Thu Jul 10, 2014 10:42 pm

Like I said previously, without knowing the exact details it is hard for us to help. However, if eBay closed your claim, it is for a reason. What was the reason for the closure? They notify you with the details of the closing of your claim.

jdm921 wrote:Mid may and was stopped June 11th. Said they couldn't refund but alerted seller and stopped due to time period given

I don't know what you mean here. They couldn't refund you how/why? Why did they alert the seller?

Also, due to eBay's user terms, when they close a claim you're pretty much out of luck. They own Paypal now too so don't expect much help through there. If you paid through a Credit Card via paypal and try the Credit Chargeback say goodbye to your Paypal.

This is a good reason why the excuse "Paypal/eBay (since they are owned by the same company) will protect you" is rubbish.

I highly doubt you will be able to get anything back.

@Pretre - Contacting members outside of eBay goes against their terms. If the OP did this, say goodbye to their eBay account which means even if they did sign up again they couldn't use the Paypal account - Hence, they are boned even harder.

jdm921 · Post by **jdm921** » Thu Jul 10, 2014 11:15 pm

Don't have the word for word but when I opened a claim it stated that they couldn't refund the money because the 30 day period from buy to claim passed, but they would let the seller know a claim was open against him. Then it closed I believe 30 days from the time I opened simply because the claim expired.

( 78 ) · Post by **3eland** » Thu Jul 10, 2014 11:36 pm

Yeah the only thing, if you really want that 30, is the Credit Chargeback (if you used an attached Credit Card) or through your bank (similar thing but even more of a hassle).

The "joys" of being protected!

jdm921 · Post by **jdm921** » Thu Jul 10, 2014 11:46 pm

I figured as much. As bad as it sucks at least it was just $30. And next time ill know to file quick

Bartertown.com

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