Bartertown.com

Hello B-town,
Recently i bought about 200 dollars worth of forgeworld items including the rather large ramilles class starfort. It took them About 6 weeks to get me all my models in 3 different shipments. Each was packaged poorly in my opinion. I just got the last package today which had the big pieces floating in the box. After inspection i found 3 pieces that where noticeable damaged. Other then just complaining about them i have several questions.

Has anyone else had this problem with Forgeworld?

Does anyone else think that Forgeworld is VERY overpriced and their claim of having highly detailed resin models is false?

Do i have any recourse against them because of the poor quality of models?

Any suggestions on how to remove the crazy mold lines that run threw the detail?

Has anyone else managed to get replacements from them because of outragous mold lines that just arnt removeable?

Any info at all would be great.
Thanks
Jeff

i got the chaos war mammoth abit ago the model was fine mouldline wise but there was a few pieces missing and a few of the standard poles were bent

Simply contacting them and saying you dont think the goods are up to standard, and that you want a either a refund, or your goods replaced should do it, legally, they have to say yes.

Failing that, putting it in writing, and sending it by regular post, which gives you an accepted legal standing, could get the ball rolling.

But yeah, they dont really produce that high a qaulity miniatures, in terms of resin stuff its at the low end of the market, and the high end of the prices.

But they are the only ones who do anything really compatible with games workshops stuff, so they have the market cornered big time.

Any large scale game they produce by themselves, outside the games workshop lines, I think is bound to fall over.

What electriceye said.

Personally, I LOVE Old Crow. They do 25/15/6mm vehicles, weapons, buildings, and terrain. Much of it is VERY nice, reasonably priced, okay shipping (it takes about a month to the states but everything is made to order and it's a very small operation), and is fairly easily converted to 40K.

http://www.oldcrowmodels.co.uk/


For example, I've used this as an LatD Stug transport:


and I think this could make a good Chimera proxy:


They also cary the old Ainsty terrain lines - which I've seen used very well in Necromunda and Space Hulk.

I've never personally bought from them myself, But I did know a guy who ran a store where I lived once. He had ordered some kind of griffon or dragon (not sure which my memory isn't good on that part.) The first time the wings had gotten broke during shipping. He called and complained and they sent him another pair of wings (not sure if he had to ship the broken ones back or not) When he got the replacement pair they had nasty mold lines and flash hanging off of one wing kind of like a spider web (looking)

to me it look like they dug up the nastiest ones because he dared to complain.

I like old crows dropship things.. They still make those?

i didn't see any on the site.

NuWishA wrote:I like old crows dropship things.. They still make those?

25mm Crow Lander
http://www.oldcrowmodels.co.uk/25vtol.htm


or

6mm Landers?
http://www.oldcrowmodels.co.uk/6drop.htm

Yesss

I just wish they made them the "heroic" scale that GW does. From what I've heard its true 25mm stuff.

That 6mm thing looks like it would be really cool in 25mm though..

Hello B-town,
Recently i bought about 200 dollars worth of forgeworld items including the rather large ramilles class starfort. It took them About 6 weeks to get me all my models in 3 different shipments. Each was packaged poorly in my opinion. I just got the last package today which had the big pieces floating in the box. After inspection i found 3 pieces that where noticeable damaged. Other then just complaining about them i have several questions.

Has anyone else had this problem with Forgeworld?

Yes. Just about everyone who buys from them. Also... check your pieces. A friend of mine bought that monster and many of his doorways were incorrect (you're referring to the Anphelion Base, I presume?)

Does anyone else think that Forgeworld is VERY overpriced and their claim of having highly detailed resin models is false?

Yes and no.
Their models ARE highly detailed. Far beyond what GW does. Ask anyone who's compared a DKoK trooper to, say, a Cadian or Steel legion model. FAR HIGHER quality.
I still don't think it supports prices quite THAT high, though.

Do i have any recourse against them because of the poor quality of models?

No. Contrary to what some may believe, you can't demand a replacement because of a poorly placed mold line or warped piece. That's why they market them as advanced skill models.

Any suggestions on how to remove the crazy mold lines that run threw the detail?

A lot of patience and a sharp Xacto knife.

Has anyone else managed to get replacements from them because of outragous mold lines that just arnt removeable?

Not that I know of... but that isn't a NO... it's an I DON'T know.

Eric

when i got my war mammoth the beast handler that sits on the top of its necks legs were missing.After a few emails to them and a 4 week wait the parts arrived

I have ordered items 4 times from FW

most order took about 3-4 weeks to get to Canaada from the UK (with 1 package only took 1 week, and 1 building taking 7 weeks - they sent the building seperately),

the quality of the casting was acceptable in all cases and very good in most, only 1 item was slightly out of alignment.

FW is expensive. SO is GW. there were no hidden additional costs. I knew up front what the cost was going to be.

the downside with FW is that it is relatively rare over here and must be purchased stright from the UK - I have had very little success trading for thepeices I want.

I bought 5 sets of chemeria side skirts and 1 was busted. They sent out the replacement no charge to replace the damaged one. They also did not make me return the bad piece. The quality of their resin molds is wonderful, now only if the molds where superglue friendly.

Yes I love the Forge wrld models!!! but the big kicker for me is the price. I have ordered from them and had little minute things damaged but nothing I cant fix. I just kick myself (or my wife does it for me) every time I buy something from them as I am spending out the nose for something I more likely than not make myself for a third of the price. But hey, they have to put their kids through college too, right?
Tommy

I acually ordered an ork fighta bomma from them last week, being my first model ordered from them. On the site it said 2-3 weeks and maybe another week since they would be busy(probably games days and what not).

I have a bunch of forge world models though i got them on bartertown or ebay so i hope my bomma is well in tact when it gets to me. Though when i got my Fw cadian commander from ebay there was so much flash in some areas i couldnt tell if it was part of the model or not.