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Email Notifications Not Going Out?

Posted: Thu Jul 14, 2022 3:21 am
by YoungWolf777
I've double-checked all of my settings and I haven't been receiving any notifications from good old Bartertown. No spam, nothing in inbox, nada. I use Gmail and haven't had this issue with B-Town before. Can our resident techno-wizard check into this please?

Re: Email Notifications Not Going Out?

Posted: Thu Jul 14, 2022 10:40 am
by bbb
I also noticed this happening for me with gmail.

Re: Email Notifications Not Going Out?

Posted: Thu Jul 14, 2022 12:46 pm
by Wilsmire
Its been a ongoing thing there was post on it a little while ago

Re: Email Notifications Not Going Out?

Posted: Thu Jul 14, 2022 7:17 pm
by YoungWolf777
Plarz posted specifically about B-Town being blocked by hotmail and other Microsoft held domains. Nothing about gmail as well and I was receiving emails at that time. This is recent, within the last 30 days or so.

Re: Email Notifications Not Going Out?

Posted: Thu Jul 14, 2022 9:41 pm
by 3eland
This has started just recently with Gmail. We are looking into it. Every so often we have to send in a Whitelist request, so it's probably that time of the year.

I'm sure Plarz will update as things progress.

R

Re: Email Notifications Not Going Out?

Posted: Thu Jul 14, 2022 10:23 pm
by Plarz
Hey gang,

Sorry for the slow response here - I'm also a Gmail user, but not terribly active trader right now, so I didn't notice the reduction in notifications.

Looks like Gmail didn't block us, but our IP has been flagged for being in a bad neighborhood, apparently (UCEPROTECTL3). My guess is, Gmail subscribes to this list or uses it to influence its own traffic controls.

So, I'm going to go to my usual playbook for this. 1) Double check we don't have any viruses or bad things happening on our server, and 2) reach out to our host about what they can do. With any luck, we'll have this cleared up in just a few days

I'll reply here with more info when I've got it.

Sorry for the inconvenience, folks.

Re: Email Notifications Not Going Out?

Posted: Sat Jul 23, 2022 4:27 am
by 3eland
I got an email notification today, but it was in my spam folder. So I labelled it not spam.

Has anyone else received anything?

R

Re: Email Notifications Not Going Out?

Posted: Sat Jul 23, 2022 7:08 pm
by YoungWolf777
I got your test PM notice in my spam folder as well. unmarked it as spam. I'll keep an eye out.

Thanks!

Re: Email Notifications Not Going Out?

Posted: Mon Jul 25, 2022 9:54 pm
by YoungWolf777
Had a second PM come in that I didn't get an email notice for. Nothing in my Spam folder.

Re: Email Notifications Not Going Out?

Posted: Mon Nov 21, 2022 6:00 pm
by plizark
Im still not receiving notification emails in gmail

Re: Email Notifications Not Going Out?

Posted: Mon Nov 21, 2022 6:05 pm
by bbb
I also still have not gotten emails to my Gmail for notifications.

Re: Email Notifications Not Going Out?

Posted: Mon Nov 21, 2022 6:37 pm
by Wilsmire
Just checked all my folders and nothing im a gmail user

Re: Email Notifications Not Going Out?

Posted: Tue Dec 27, 2022 7:56 pm
by ninjaDance
Adding my voice to the chorus, no emails in several months... Gmail user, tried several clients and dug through folders and settings. :(

Re: Email Notifications Not Going Out?

Posted: Mon May 08, 2023 1:45 pm
by plizark
Any update on this?

Re: Email Notifications Not Going Out?

Posted: Fri May 19, 2023 12:28 am
by MagickalMemories
Has anyone reached out to gmail about the fact that they're not delivering the email we're trying to send you?

E