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Help! I no longer receive e-mail warnings of PM? why?!

Posted: Wed May 28, 2014 4:45 am
by simontetreault
So for the last few weeks all of a sudden I no longer receive emails when I have a PM. I checked my options and everything seems fine and also Bartertown doesnt seemed to be blocked from my hotmail account. What is happening? Could I get help please? Thnks!

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Wed May 28, 2014 5:02 am
by MagickalMemories
This has been addressed:

viewtopic.php?f=40&t=232059

tl;dr
It's Hotmail's fault.


Eric

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Wed May 28, 2014 5:10 am
by Plarz
There have been no recent changes to the forum, so my knee-jerk reaction is that it has something to do with Yahoo / Hotmail, not us.

I also see no issues in the forum logs that would indicate an issue with the email system. We've been error free since Wed Nov 06, 2013 at 6:39 pm.

The usual questions:
Have you checked your spam folders?
Is the [admin @ bartertown dot com] address added to your contacts list?
Are you getting notifications for responses to subscribed topics?

If you want to test that you can receive email from the server, please reply to a notification email you've received in the past saying that you want to confirm email functionality. If you can't find an old notification, send an email (to the [admin @ bartertown dot com] account) and be sure to mention your username.

I'll reply in 24 hours, or post here if I get a bounce-back.

Sent from my Nexus 7 using Tapatalk

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Wed May 28, 2014 5:20 am
by Plarz
Bounced.
 host mx1.hotmail.com [207.46.8.199]: 550 SC-001 (BAY0-MC6-F24) Unfortunately, messages from 50.28.87.41 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.
Sent from my Nexus 7 using Tapatalk

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Wed May 28, 2014 5:24 am
by Plarz
550 SC-001
Mail rejected by Outlook.com for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation. If you are not an email/network admin please contact your Email/Internet Service Provider for help
Basically, we're blacklisted.

Sent from my Nexus 7 using Tapatalk

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Wed May 28, 2014 5:40 pm
by simontetreault
So is there any way for me to take you off this black list? What can I do?!

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Wed May 28, 2014 10:00 pm
by Plarz
There is nothing you can do, this is entirely up to Yahoo and Hotmail

Sent from my SPH-L720 using Tapatalk

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Wed May 28, 2014 11:47 pm
by simontetreault
This sucks...

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Thu May 29, 2014 3:09 am
by MagickalMemories
Plarz, I know you've tried to get us off the blacklist. Is there anyone HE can contact, as a hotmail user, to try to persuade them?

Thanks.

Eric

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Thu May 29, 2014 11:48 am
by jason1977
If you have a smart phone, can you link you email to it and be alerted to Btown PMs via the phone?

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Thu May 29, 2014 3:46 pm
by Plarz
jason1977 wrote:If you have a smart phone, can you link you email to it and be alerted to Btown PMs via the phone?
Yes, but you're far better off using the Tapatalk app, than using your e-mail. Especially if you aren't receiving e-mails.

Re: Help! I no longer receive e-mail warnings of PM? why?!

Posted: Fri May 30, 2014 8:29 pm
by Plarz