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USPS package "delivered" but not.

Posted: Tue Aug 07, 2012 8:42 pm
by jholstead1
I had a trade with kung leao where I sent some Legion stuff + money and he sent me some Cygnar models.

My stuff arrived and then he shipped. He shipped USPS and it had tracking. So over the course of a few days I tracked it to my town. Saturday July 21st I got the email with "delivered" but the package wasn't in my box. I waited until the following Monday but nothing was delivered.

It was not insured.

Here's the tracking info with his point of origin blanked out.

Delivered
July 21, 2012, 9:31 am
CONWAY, AR 72032

Out for Delivery
July 21, 2012, 9:15 am
CONWAY, AR 72034

Sorting Complete
July 21, 2012, 9:05 am
CONWAY, AR 72034

Arrival at Post Office
July 21, 2012, 4:31 am
CONWAY, AR 72034

Processed through USPS Sort Facility
July 20, 2012, 11:14 pm
LITTLE ROCK, AR 72206

Depart USPS Sort Facility
July 20, 2012
XXXXXXXXX, XX XXXXX

Processed at USPS Origin Sort Facility
July 19, 2012, 7:00 pm
XXXXXXXXX, XX XXXXX

Dispatched to Sort Facility
July 19, 2012, 5:06 pm
XXXXXXXXX, XX XXXXX

Acceptance
July 19, 2012, 1:32 pm
XXXXXXXXX, XX XXXXX


So far I've

-Gone door to door in my apartment complex but no one has admitted to receiving my package on accident.

-Put up posters in my apartment complex stating that my package may have been misdelivered and how to contact me.

-Gone by the Post Office twice to check if they had any information on my package.

-Confronted my Post Carrier and asked her if she remembered my package or accidently put the key in the wrong box.

-Checked my Apartments office every day to see if anyone has turned it in.

Have any of you had this kind of trouble? Do you reccomend any course of action? Does the post office owe me any compensation for losing my package or since it wasn't insured am I just out the money?

contents of the trade + paypal'd money were worth about 170.

Re: USPS package "delivered" but not.

Posted: Tue Aug 07, 2012 10:56 pm
by kturock
That's the problems with apartments, someone took it.
It wasn't insured, so usps owes you nothing.
Even if it was insured, it was scanned as delivered, so still no.

Your next course of action is to file a police report, since it was stolen from your door. Also file a report with the postal inpectors. It was mail and it was stolen; a felony.

Since times are tough, people are stealing anything and everything, just incase it's worth something or might have a value or ransom.

Re: USPS package "delivered" but not.

Posted: Wed Aug 08, 2012 3:04 pm
by jholstead1
Well it wasn't delivered to my door, there is a parcel box under the mailboxes at my apartment and they put the box in the parcel box and then place the key to that box in your mailbox. The issue is the key to the parcel box wasn't in my mailbox. Essentially (i believe) it was delivered to a different apartment # (via key placed in wrong mailbox) and that person hasn't tried to get it back to me as far as I know.


So it's not just that they stole it. I'm pretty sure it was wrongly delivered to the wrong apartment # which is why I thought maybe the USPS owed me something.

Re: USPS package "delivered" but not.

Posted: Wed Aug 08, 2012 5:21 pm
by s_o_r_r_o_w
Did the postal carrier remember delivering it?

Have you spoken with everyone in your building? Is it possible someone is on vacation?

Re: USPS package "delivered" but not.

Posted: Wed Aug 08, 2012 5:57 pm
by jholstead1
She didn't remember anything particular. She remembered delivering packages but not to whom. She also said that she prescans all he packages before she leaves the post office instead of scanning them when she delivers which I think is wrong.

My complex has a few hundred units and I've gone door to door to the ones with mailboxes close to mine. It's been two weeks since it was "delivered" so I figured that everyone would be back from vacation by now. There is a car from Georgia that hasn't moved for two weeks but I don't know who owns it to find out if they are on Vaca.

Re: USPS package "delivered" but not.

Posted: Wed Aug 08, 2012 6:14 pm
by kokigami
well, contact the postal inspectors anyway. First, the mail carrier shouldn't be pre scanning. And if they are, it could just as easily have been taken from the mail truck. There may be a pattern of disappearances. None of this, I am afraid, is likely to help you.

Most likely, if the key was mis delivered it was a numeric inversion of some sort. Not a neighbor, but a 46 instead of 64 situation. It may not even have been in your apartment building, if it was pre scanned..

Re: USPS package "delivered" but not.

Posted: Thu Aug 09, 2012 1:53 am
by MagickalMemories
Agreed. Pre-scanning is VERY not good.
Kturock, do you have any advice, suggestions or insight into the issue with these new facts having come to light?

Eric

Re: USPS package "delivered" but not.

Posted: Thu Aug 09, 2012 1:42 pm
by kturock
Since I don't work with the carriers, I don't know what the SOP for scanning/pre-scanning.
Contact the delivery supervisor for you zip code. If you can, go to the post office that delives you mail and talk to the supervisor and explain the situation.

Re: USPS package "delivered" but not.

Posted: Thu Aug 09, 2012 6:22 pm
by Ironhide
Odd question, but what happens is a package does not fit in the parcel mailbox? Does the mailperson leave at a front office or desk?

Re: USPS package "delivered" but not.

Posted: Fri Aug 10, 2012 9:45 pm
by jholstead1
I assume she leaves it at the front office. I've checked there about 20 times now to no avail. The parcel box is quite large however so I doubt she had to take it to the desk.

Re: USPS package "delivered" but not.

Posted: Sat Aug 11, 2012 12:12 am
by locust
Ironhide wrote:Odd question, but what happens is a package does not fit in the parcel mailbox? Does the mail person leave at a front office or desk?
I've had two things happen to me in this instance.
1) They leave it at the Managers office.
2) I get a note saying I need to pick up package X at the post office.