Not getting email notifcations about pm's

[kturock]

I just noticed this yesterday.
I'm not getting an email notice with a link when I get a new PM.
I received 1 new pm yesterday and 2 today, and no emails.

Yes the box [circle] is checked in my board preferences in the user control panel.

No they didn't go to my spam filter.

Matter of fact, I don't know if I'm getting email about topics updated, since I haven't replied in a while.

My email address is also correct under account setting in the user control panel.

A new glitch?

[kturock]

no replies.

does that mean I'm the only 1 with this problem?

[montaa]

It might be you. Standard IT pro response: When in doubt, reboot. In this case, remove your email address and save. Select "do not notify." Save. Change both back to the way you want them. Save. Test.
----------------
Hello montaa,

You have received a new private message from "Herod" to your account on
"Bartertown.com" with the following subject:

test

You can view your new message by clicking on the following link:

ucp.php?i=pm&folder=inbox

You have requested that you be notified on this event, remember that you
can always choose not to be notified of new messages by changing the
appropriate setting in your profile.

----------------

[Plarz]

I'm getting e-mails as normal.

If montaa's solution doesn't work for you, PM me and I'll see if something's wrong on our end.

[kturock]

pm sent.
i didn't get notice that either of you replied to the post.

yes the notify me box at the bottom is checked.

[kturock]

I just had to set that DST is no longer in effect. The clock was 1 hour off [fast].

[MagickalMemories]

That's a change we have to make manually. For whatever reason, the phpbb software doesn't track it.

Eric

[kturock]

That's a change we have to make manually. For whatever reason, the phpbb software doesn't track it.

Eric

on this site. I belong to another site using the software and it does.

and I'm still not getting the notice of thread updates.

now on either account. I switched to my secondary account and it's not getting the emails either.

[MagickalMemories]

Hmm. Maybe there's a MOD available that will do it, then.
I know that, since BTown started phpbb in 2003, I've had to manually switch my time.

I'll have to see if I can't find a MOD for it and get it installed.


Eric

[Plarz]

I've found out why notification e-mails are getting blocked. Several ISPs (AT&T, Comcast) are blocking e-mails for spamming (we've had nearly 2000 returned to sender since Nov 1st), and that's unfortunately beyond our control. Be sure the admin [at] bartertown [dot] com is added to your always allow list, if your service provider has that capability.

I'm looking into routing the notification e-mails out via gmail or some other e-mail service, but thus far have had no luck.

My current suggestion for a work-around is to make a free gmail account, and forward any e-mails sent to it to your desired e-mail address. Once you've done that, change your e-mail here on Bartertown to the gmail address, and then you should get notifications to your main e-mail. (I use gmail and I get notifications, so I know gmail has no issues).

If there is any update to this situation, I'll post here.

[kturock]

ok.. must be hotmail too, since as a test I switched from att to hotmail and didn't get any notices either.

thanks for the help and info.

[eman1_2]

I have this problem intermittently. I use Yahoo Mail. Some times I do get a mail message about a PM, othertimes, not.

[kturock]

I still don't get any emails about any posts or pm's from here.

[evicerator]

Yahoo mail user as well and haven't been getting notifications for close to a few weeks now...

[gpfredette]

Good day,

The last email notification I received was the 17th and I've received several PM's since then with no notification.

I am using Yahoo Mail as well.

Thank you,